QUALITY NOW: MOVING HUMAN SERVICES ORGANIZATIONS TOWARD A CONSUMER ORIENTATION TO SERVICE QUALITY
Saved in:
MOORE, S.T., KELLY, M.J., QUALITY NOW: MOVING HUMAN SERVICES ORGANIZATIONS TOWARD A CONSUMER ORIENTATION TO SERVICE QUALITY. SOCIAL WORK, Vol. 41, no. 1 (1996), p. 33-40.
Ref.
48014
Location:
SIIS R.671
Palabras clave:
Calidad de la atención, Consumo, Organización y gestión, Protección social, Servicios sociales, Usuarios, EE.UU.
Calidad de la atención, Consumo, Organización y gestión, Protección social, Servicios sociales, Usuarios, EE.UU.
Similar Items: QUALITY NOW: MOVING HUMAN SERVICES ORGANIZATIONS TOWARD A CONSUMER ORIENTATION TO SERVICE QUALITY
- HUMAN SERVICE ORGANIZATIONS
- THE LIFE CYCLE OF HUMAN SERVICE ORGANIZATIONS: AN ADMINISTRATIVE PERSPECTIVE
- PRICING: A NORMATIVE STRATEGY IN THE DELIVERY OF HUMAN SERVICES
- A PRAXIS AND RESEARCH AGENDA FOR MULTICULTURAL HUMAN SERVICES ORGANIZATIONS
- ASSESSING & ENHANCING THE QUALITY OF HUMAN SERVICES: A GUIDE FOR HUMAN SERVICES FIELD
- HUMAN SERVICES AS COMPLEX ORGANIZATIONS