Цитирование APA (7-е изд.)
MOORE, S., & KELLY, M. (1996). QUALITY NOW: MOVING HUMAN SERVICES ORGANIZATIONS TOWARD A CONSUMER ORIENTATION TO SERVICE QUALITY.
Цитирование в стиле Чикаго (17-е изд.)
MOORE, S.T, и M.J KELLY. QUALITY NOW: MOVING HUMAN SERVICES ORGANIZATIONS TOWARD A CONSUMER ORIENTATION TO SERVICE QUALITY. 1996.
Цитирование MLA (9-е изд.)
MOORE, S.T, и M.J KELLY. QUALITY NOW: MOVING HUMAN SERVICES ORGANIZATIONS TOWARD A CONSUMER ORIENTATION TO SERVICE QUALITY. 1996.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.