A CLIENT-SATISFACTION-BASED MODEL OF URBAN PUBLIC SERVICE DELIVERY ORGANIZATIONAL EFFECTIVENESS
Enregistré dans:
NJOH, A.J., A CLIENT-SATISFACTION-BASED MODEL OF URBAN PUBLIC SERVICE DELIVERY ORGANIZATIONAL EFFECTIVENESS. SOCIAL INDICATORS RESEARCH, Vol. 32, no. 3 (1994), p. 263-296.
Ref.
40669
Localisation:
SIIS R.961
Palabras clave:
Actitudes usuarios, Entorno urbano, Satisfacción, Servicios públicos
Actitudes usuarios, Entorno urbano, Satisfacción, Servicios públicos