PRELIMINARY EVALUATION OF THE EFFICACY AND IMPLEMENTATION OF THE NEW NHS COMPLAINTS PROCEDURE

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CMCRINDLE, J., JONES, R.K., PRELIMINARY EVALUATION OF THE EFFICACY AND IMPLEMENTATION OF THE NEW NHS COMPLAINTS PROCEDURE. INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, Vol. 11, no. 2-3 (1998), p. 41-44.
Ref. 73019
Location: SIIS R.1446
Palabras clave:
Evaluación de servicios, Procedimiento, Quejas, Servicios de salud, Reino Unido