CUSTOMER EXPECTATIONS OF SERVICE QUALITY AT COMMUNITY TEAM OFFICES

Podobné jednotky

• THE FIVE ACCOMPLISHMENTS: A FRAMEWORK FOR OBTAINING CUSTOMER FEEDBACK IN A HEALTH SERVICE COMMUNITY LEARNING DISABILITY TEAM
  Autor: MURRAY, G.C
  Vydáno: (1998)
• QUALITY FUNCTION DEPLOYMENT FOR DEVELOPING A CUSTOMIZED SOCIAL MEDICAL SERVICE
  Autor: HALLBERG, N.
  Vydáno: (1997)
• PUTTING THE CUSTOMER FIRST. A REVISED SERVICE DELIVERY STRUCTURE FOR THE DIRECTORATE OF PERSONAL SERVICES
  Vydáno: (1992)
• MANAGING OUTCOMES. CUSTOMER-DRIVEN OUTCOMES MEASUREMENT AND MANAGEMENT SYSTEMS. EMPLOYMENT AND COMMUNITY SERVICES
  Vydáno: (1999)
• TEAM LEADERS AND TEAM MANAGERS IN SOCIAL SERVICES
  Autor: COCKBURN, J.
  Vydáno: (1991)