SOCIAL SERVICES COMPLAINTS PROCEDURES: THE PERSPECTIVES OF USERS AND STAFF

Antzeko izenburuak

• OPEN TO COMPLAINTS.GUIDELINES FOR SOCIAL SERVICES COMPLAINTS PROCEDURES
  nork: BERRY, L.
  Argitaratua: (1988)
• NATIONAL HEALTH SERVICE COMPLAINTS PROCEDURES
  Argitaratua: (1992)
• COMPLAINTS AND REPRESENTATIONS PROCEDURE
  Argitaratua: (1996)
• INSPECTION OF THE GATESHEAD SOCIAL SERVICES DEPARTMENT COMPLAINTS PROCEDURES
  nork: GRIFFITHS, G.J
  Argitaratua: (1996)
• I'M NOT COMPLAINING BUT... COMPLAINTS PROCEDURES IN SOCIAL SERVICES DEPARTMENTS
  nork: SIMONS, K.
  Argitaratua: (1996)